Refund policy
There Are No Refunds Once The Item Has Left The Store Or Delivered
All orders are quality checked before shipping
You can contact us at stephaniealiceinc@gmail.com. Please note that it can take up to 24hrs to receive a response.
If you believe there is something wrong with your order or that we are at fault please contact us for any return question at stephaniealiceinc@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.